Effective Date: 16-12-2024
At NIKKY BAWA COSMECUETICALS, we prioritize customer satisfaction. If you are not entirely satisfied with your purchase, you may request a refund in accordance with this policy.
1. Eligibility for Refunds
Refunds are applicable under the following conditions:
- The product must be unused, unopened, and in its original packaging.
- The return request must be initiated within 10 days of receiving the product.
2. Return Process
Refunds can be requested by sending mail at contact@nbcosmo.com with Order Id, Name & Reason for return. Once approved, you will receive further instructions through email notifications. The cost of return shipping is the responsibility of the customer unless the product was defective or incorrect upon delivery.
3. Refund Timeline
Refunds will be processed within 7 days after the returned product is received and inspected by our team. Refunds will be issued to the original payment method. Please note that processing times may vary depending on your bank or payment provider.
4. Non-Refundable Items
The following items are not eligible for refunds:
- Products that have been opened or used.
5. Contact Us
If you have any questions or concerns about our refund policy, please reach out to us at :
Email: contact@nbcosmo.com
Phone: +91 98935 44778
By purchasing from us, you agree to this Refund Policy.